CHARLOTTE – Many Nissan Altima drivers are still waiting for their headlights to be repaired after a class-action lawsuit was settled over a brightness issue.
“I noticed it was pretty hard to see,†said driver Noel Triplett. “I thought, ‘Well, it must be my age.'”
He realized it wasn’t because of his poor eyesight. It was the Altima’s dim headlights.
“I used the high beam and it helped a lot,†he said.
A driver filed a class action lawsuit against Nissan over the headlights. Nissan has settled the case but admitted no wrongdoing.
The company agreed to repair certain Altimas free of charge.
Drivers of 2013-2018 Altimas will need to go to a dealer to have their halogen headlights tested to see if they are delaminated, which is what happens in the reflective layers in the light.
Responsibility for replacing the headlights rests with the customer if the headlights are not delaminated and are dim for another reason, such as scratched or yellowed outer lenses, Nissan said.
The dealer said Triplett’s headlights didn’t show enough delamination.
“I assumed they were honest people, so I didn’t disagree when they said the lamps passed the test and that I couldn’t get a replacement,” he said.
Action 9’s Jason Stoogenke keeps hearing from drivers saying they’re still waiting for the fix.
Stoogenke has checked with Nissan, and the company has confirmed things are taking longer than expected because “disruptions in global parts supply have caused inevitable delays.”
What you need to know:
- This comparison concerns Nissan Altimas from 2013 to 2018.
- Contact the retailer.
- The dealer tests your headlights.
- If the headlights fail, the dealer will fix them for free if they have the parts.
- If you’ve already repaired them yourself and paid for them out of pocket, it’s too late to get a refund.
- For more informations: www.altimaheadlightsettlement.com or 855-786-0996.
Nissan changed the design of its lights in 2018. So if you have a newer Altima you should be fine.
VIDEO: “They need to fix their problem”: Some car owners are still waiting for a free repair
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